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Published Paper PDF: View PDF
DOI: https://doi.org/10.63345/ijre.v14.i8.4
Dr Shantanu Bindewari
IILM University
Greater Noida, UP, India
Abstract
The COVID-19 pandemic precipitated an unprecedented global shift in higher education delivery, compelling institutions and learners to embrace online modalities at scale. Massive Open Online Courses (MOOCs), initially conceived as flexible, low-cost platforms for mass learning, experienced a surge in both adoption and pedagogical innovation. This enhanced abstract delves into the transformative instructional strategies that emerged within MOOCs between March 2020 and March 2022, emphasizing four principal shifts: enriched learner–instructor interaction, modular microlearning, integrated socio-emotional support, and advanced adaptive learning. Through an exhaustive mixed-methods analysis of 150 MOOC offerings across Coursera, edX, and FutureLearn, combined with survey feedback from 500 diverse learners, we document substantial increases in engagement metrics, satisfaction scores, and completion rates. Interactive video annotations and embedded quizzes fostered deeper cognitive engagement; live webinars and virtual office hours strengthened social presence; concise learning modules accommodated fluctuating learner schedules; and AI-driven personalization improved mastery outcomes. The findings underscore sustained learner preference for these innovations and predict their persistence in post–pandemic pedagogy. The implications for course designers include prioritizing community-building features, balancing synchronous and asynchronous elements, and leveraging learner analytics to fine-tune content delivery. Higher education institutions are advised to integrate these best practices into long-term digital strategies, ensuring resilient, inclusive, and effective open online education ecosystems.
Keywords
MOOCs, Pandemic Pedagogy, Microlearning, Adaptive Learning, Social Presence
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